Returns
We want what you ordered to be right for your dog. If it arrives damaged, faulty, or simply is not what you ordered, we will fix it.
What we cover
Contact us within 30 days of delivery if your order arrives damaged, defective or incorrect, and we will arrange a replacement or a refund. Send a photo and your order number and we can usually resolve it in a single email.
What we do not cover
We do not currently accept change of mind returns. Sizing is the most common reason people want to send something back, so if you are torn between two sizes, write to us before you order. We would rather help you get it right the first time than post it twice.
How to start a return
- Email Support.amble@gmail.com within 30 days of delivery.
- Include your order number and a photo of the item.
- We will reply with what happens next, usually within one business day.
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it can take a few business days to appear on your statement.
Nothing on this page limits any rights you have under the consumer law that applies where you live.